What is pilot and cabin crew peer support?

The Pilot and Cabin Peer Support Program is an extensive initiative aimed to provide valuable assistance to pilots and cabin crew, both employed directly and under contract. Its primary objective is to address mental well-being and life stress issues that may potentially obstruct the crew from safely exercising their license privileges. This program establishes a formal structure wherein crew seeking help can confidentially and upholding strict principles of Just Culture access support from dedicated and trained peers.

The professionally trained peers are equipped to offer confidential support, guiding callers towards the appropriate resources and providing essential direction.

Confidentiality

The pilot and cabin crew peer system is confidential, independent programme, and no information about personal details are given to any airline management. Confidentiality is a cornerstone of any peer support system.

Personal data protection

Personal data is treated as strictly confidential. Any release of personal information is dependent on the caller signing a Release from Confidentiality, and then only to those persons who the caller specifically approves.

Emergency

The Pilot and cabin crew Peer Support System is not designed as an emergency, quick reaction system. In case of an emergency, call the emergency services on 112.

Mental Health Awareness and support for Pilots and Cabin Crew

Among the common problems in our profession, we offer support and guidance to some issues like the following issues:

  • Job Stress
  • Depressions
  • Anxiety disorders
  • Addiction problems

    • Who are we?

    • We are a team of pilots and aviation psychologists who are professionally trained in dealing with psychological issues.
    • We are available as consultants and instructors for all forms of mental health issues, especially as they are apparent within the aviation industry.
    • We work with specialized psychotherapists and medical aviation doctors. Every peer is under professional supervision.

    Our first priorities are:

    • To ensure that we do our utmost to guide the caller towards stability.
    • To ensure that the caller’s job is secure.
    • To ensure that all information is kept confidential.

    What are the most common areas of concern for callers?

    • Stress of flying
    • Stress of exam taking
    • Relationship issues
    • Fatigue
    • Anxiety
    • Depression
    • Medical health
    • Harassment/bullying
    • Family situation